Magento

Magento and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow. Spend less time and effort on your customer support, all while delighting shoppers and improving response rates.

Send/receive messages from Magento customers and view order data

Benefits

Automatically organize and prioritize expiring tickets from Magento to meet SLA’s and delight customers
Equip your agents with the context needed to provide quick and informed responses with all Magento customer and order data automatically attached to each eDesk ticket
Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer and order data from Magento
Utilize comprehensive reporting features to analyze support performance for Magento against other channels, make data-driven decisions, and enhance overall efficiency.

Send/receive messages from Magento customers and view order data

How to connect Magento with eDesk »

Learn More about our Magento Integration »

Explore 250+ other apps & integrations

Stockd

About Stockd Stockd is an online marketplace that connects healthcare providers and businesses to the right suppliers and products. How does Stockd work with eDesk? ...

Bed Bath & Beyond

About Bed Bath & Beyond Bed Bath & Beyond is a Fortune 500 chain of domestic merchandise retail stores. The chain operates over 1000 stores ...

FeelUnique

About FeelUnique Beauty that’s more than skin deep. Feelunique is Europe’s leading online premium beauty retailer. With 1.3 million active customers in 120 countries, Feelunique ...

Magento

Benefits

Categories

Resources

Explore 250+ other apps & integrations

Stockd

Bed Bath & Beyond

FeelUnique

Wish

Compare

Resources

Features

Company

Magento

Benefits

Categories

Resources

Explore 250+ other apps & integrations

Stockd

Bed Bath & Beyond

FeelUnique

Wish

Compare

Resources

Features

Company

Add Your Heading Text Here