All your eCommerce customer support tips, education and news

July Product Roundup: External Ticket Sharing, Klaviyo Integration, Shopify Returns and More!

Erin Bradley July 31, 2023

Top 7 Help Desk Apps for Shopify in 2024

Cillian Bracken-Conway July 27, 2023

Top 10 Ways to Use AI in eCommerce Customer Support

Brendan Hughes July 7, 2023

Amazon Prime Day 2025: Customer Service Best Practices + Tips for Sellers

Sheena Ingle June 28, 2023

AI is Set to Revolutionize Customer Support for eCommerce

Sheena Ingle June 27, 2023

How to Set Up a Strong Marketing Strategy for eCommerce Startups and New Online Stores

Cillian Bracken-Conway June 23, 2023

Webinar: How to Use Automation to Increase Amazon Prime Day Sales

Sheena Ingle June 21, 2023

20+ Customer Loyalty Statistics (How to Keep Shoppers Coming Back)

Sheena Ingle May 31, 2023

Amazon vs eBay: Which Marketplace Should You Sell On?

Sheena Ingle May 24, 2023

What is eCommerce personalization and why should you care?

Sheena Ingle May 17, 2023

The Future of eCommerce Begins Today: Introducing eDesk AI

Sheena Ingle May 9, 2023

30+ Essential eCommerce Customer Service Statistics for 2025

Sheena Ingle May 5, 2023