All your eCommerce customer support tips, education and news

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

Sheena Ingle May 2, 2023

AI Use Cases in eCommerce: Boost Every Aspect of Your Business

Sheena Ingle May 1, 2023

3 Time-Saving Tips for Customer Service Automation

Sheena Ingle April 26, 2023

The Groundbreaking Benefits of AI in eCommerce

Sheena Ingle April 25, 2023

Customer Loyalty and Retention: The Pitfalls of a Bad Approach

Sheena Ingle April 21, 2023

Top 10+ eCommerce Customer Service Tips for 2025

Sheena Ingle April 18, 2023

Best Shopify Customer Service Apps for 2025

Ann O'Sullivan April 17, 2023

How to Use the Power and Influence of Gen Z to Your Business Advantage

Sheena Ingle March 21, 2023

The Best Zendesk Alternatives for 2025

Ann O'Sullivan March 13, 2023

Supercharge Your Customer Support with an eCommerce API: 4 Actionable Use Cases

Erin Bradley February 28, 2023

Top eCommerce Help Desk Software Compared (2025 Update)

Cillian Bracken-Conway February 28, 2023

Dealing with Angry Customers in eCommerce: 10 Proven Strategies for 2025

Cillian Bracken-Conway February 21, 2023