All your eCommerce customer support tips, education and news

Subscribe and we will keep you updated

30 Customer Service Stats eCommerce Sellers Shouldn't Ignore cover

30+ Essential eCommerce Customer Service Statistics for 2025

Sheena Ingle May 5, 2023

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce cover

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

Sheena Ingle May 2, 2023

AI Use Cases in eCommerce: Boost Every Aspect of Your Business cover

AI Use Cases in eCommerce: Boost Every Aspect of Your Business

Sheena Ingle May 1, 2023

3 Time-Saving Tips for Customer Service Automation cover

3 Time-Saving Tips for Customer Service Automation

Sheena Ingle April 26, 2023

The Groundbreaking Benefits of AI in eCommerce cover

The Groundbreaking Benefits of AI in eCommerce

Sheena Ingle April 25, 2023

Customer Loyalty and Retention: The Pitfalls of a Bad Approach cover

Customer Loyalty and Retention: The Pitfalls of a Bad Approach

Sheena Ingle April 21, 2023

Customer Service for eCommerce: Top 10 Tips You Need to Know cover

Top 10+ eCommerce Customer Service Tips for 2025

Sheena Ingle April 18, 2023

Best Shopify Customer Service Apps in 2023 cover

Best Shopify Customer Service Apps for 2025

Ann O'Sullivan April 17, 2023

How to Use the Power and Influence of Gen Z to Your Business Advantage cover

How to Use the Power and Influence of Gen Z to Your Business Advantage

Sheena Ingle March 21, 2023

The Best Zendesk Alternatives for 2025

Ann O'Sullivan March 13, 2023

Supercharge Your Customer Support with an eCommerce API: 4 Actionable Use Cases cover

Supercharge Your Customer Support with an eCommerce API: 4 Actionable Use Cases

Erin Bradley February 28, 2023

Top eCommerce Help Desk Software Compared (2025 Update)

Cillian Bracken-Conway February 28, 2023

Follow us on:

Customer Stories